Refund policy

Refunds, returns, and exchanges

No cancellations or refunds after 12 hours of your order submission. All items are made to order and cannot be returned to our warehouse after manufacturing. Sorry for the inconvenience.

No refunds on face masks or water bottles.

Wrong Address - If you provide an address that is considered insufficient by the courier, the shipment will be returned to our facility. You will be liable for reshipment costs once we have confirmed an updated address with you.

Unclaimed - Shipments that go unclaimed are returned to our facility and you will be liable for the cost of a reshipment to yourself. Unclaimed items after 30 days are considered abandoned and will not be eligible for a refund.

In the event that your order arrives damaged in any way, please email us as soon as possible at info@astrowearofficial.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at info@astrowearofficial.com.